Windy Inverter Mini-Split & Window Units have a limited warranty of five (5) years on the compressors, against manufacturers defects.
Windy Light Commercial Inverter units have a limited warranty of three (3) years on the compressors, against manufacturers defects.
Windy Non-Inverter units have a limited warranty of three (3) years on the compressors, against manufacturers defects.
Electrical components have a limited warranty of one (1) year against manufacturers defects.
No warranty is offered on Spare Parts Compressors.
Jahtara Sales & Services strongly recommends that all customers obtain a professional site assessment prior to purchasing and installing an air conditioning unit. Key factors typically evaluated during the assessment include:
Installing an air conditioning unit that is not appropriately sized for the intended space may result in reduced performance, premature component failure, and increased energy consumption.
Customers may choose to purchase units outside of professional recommendations; however, any unit installed in a space that does not align with its rated specifications will not be covered under warranty. By proceeding with the purchase, the customer acknowledges full responsibility for ensuring the correct selection and installation of the unit.
Jinling Air Curtains have a limited warranty of six (6) months against manufacturers defects.
Accutek, Windy and Wintek domestic and commercial fans have a limited warranty of six (6) months against manufacturers defects.
CEL, Jinling and Windy Extractors/Ventilators/Turbines have a limited warranty of six (6) months against manufacturers defects.
GLONG and PARSUN Water Pumps have a limited warranty of six (6) months against manufacturers defects.
PEDROLLO Water Pumps have a limited warranty of one (1) year against manufacturers defects.
NO WARRANTY IS OFFERED ON PRODUCTS WITH FAULTY ELECTRICAL SUPPLY OR CONNECTIONS.
Global Water Solution (GWS) Pressure and Composite (Fibre Glass) Pressure Tanks have a limited warranty of three (3) years against manufacturers defects.
It is highly recommended that Composite Pressure Tanks be covered.
SCOTT Tank Water Heaters have a limited warranty of one (1) year on the internal tank and six (6) months on the electrical components against manufacturers defects.
RHEEM Tank Water Heaters have a limited warranty of three (3) years on the internal tank and one (1) year on the electrical components against manufacturers defects.
Centon and JNOD Tankless Water Heaters have a limited warranty of one (1) year against manufacturers defects, if installed correctly by a plumber and/or electrician.
SUNTASK Solar Hot Water Heaters have a limited warranty of five (5) years on the system and one (1) year on electrical components against manufacturers defects, if installed correctly by a plumber and/or electrician.
Powerlink Generators have a limited warranty of one (1) year against manufacturers defects.
Ultra Silent Generators with 1500RPM have a limited warranty of one (1) year against manufacturers defects.
3000RPM Generators have a limited warranty of six (6) months or one hundred hours (100hrs) against manufacturers defects, whichever comes first.
NO WARRANTY IS OFFERED ON: ATS, AVR, Batteries, Starters and Water Damage.
NO REFUND OR EXCHANGE ON ELECTRICAL PARTS. Conditions apply.
No Exchange or Refund on Electrical Parts. Conditions apply.
Warranties do not cover Acts of God, improper maintenance, misuse or abuse.
Refunds are done only by bank transfer, which requires 48 hours, or reversed on credit/debit card machine.
Items being returned MUST be in their original condition and packaging, and must be returned within 48 hours. Conditions apply.